What is the return policy for products purchased on Imed.com?

At Imed.com, we strive to ensure complete customer satisfaction with every purchase. Our return policy allows customers to return products within 30 days from the date of purchase for a full refund or exchange. To be eligible for a return, the product must be in its original packaging, unused, and in the same condition as when received. Before making a return, customers are required to contact our customer support team to obtain a Return Merchandise Authorization (RMA) number. This RMA number should be clearly stated on the packaging when returning the product. Please note that certain items, such as opened or used consumables, may not be eligible for return due to hygiene reasons. For more information, please refer to our Returns and Refunds page or contact our customer support team.