What should I do if I receive a damaged or defective item?
Asked a year ago
If you receive a damaged or defective item, please contact our customer service team as soon as possible to report the issue. Our team will work with you to provide a solution, whether it be a replacement, refund, or exchange. Please provide photos of the damaged item and any relevant information to expedite the process. We strive to ensure our customers are satisfied with their purchases and will do our best to rectify the situation promptly. Thank you for your understanding and cooperation.
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