Imarketcity's return policy aims to ensure customer satisfaction. If you are not fully satisfied with your purchase, you can return the product within 30 days of the purchase date. To initiate the return process, you need to contact our customer service team and obtain a Return Merchandise Authorization (RMA) number. This number is essential for processing your return effectively. Once you have the RMA number, you can ship the item back to us, preferably in its original packaging and condition. It is important to note that return shipping costs will be the responsibility of the customer unless the return is due to our error. Once we receive the returned item, a refund will be issued, typically within seven business days. Please keep in mind that certain products may be subject to additional return restrictions, such as software and electronic items. For a hassle-free return experience, please review our return policy in detail on our website or contact our customer support team for further assistance.
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