What if I received a defective or incorrect item?

If you happen to receive a defective or incorrect item from Hq4sports.com, we sincerely apologize for any inconvenience caused. Our team strives to ensure utmost accuracy and quality control, but we understand that errors can occur. In such cases, we offer a hassle-free return process to rectify the situation promptly. Please contact our customer service within 14 days of receiving your order, providing details of the issue and your order number. Our dedicated representatives will guide you through the return procedure and process a replacement or refund accordingly. We value your satisfaction and will make every effort to make things right. Rest assured, we appreciate your understanding and the opportunity to fix any errors.