What if the item I received is defective?

If you receive a defective item, don't worry - we've got you covered! At Housershoes.com, we strive for customer satisfaction and want to make sure you have a positive shopping experience. In the unfortunate event that your item is defective, please reach out to our customer service team within 30 days of receiving your purchase. We will guide you through the return process and help you obtain a replacement or refund. We request that you provide us with detailed information about the defect and, if possible, include photographs for better understanding. Our dedicated team will assess the situation promptly and resolve the issue effectively, ensuring that you are completely satisfied with your purchase. Your satisfaction is our top priority, and rest assured, we will make it right!