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What should I do if I ordered the wrong item?

Asked 2 months ago
If you ordered the wrong item from Hotfootshoes.com, it is advisable to act promptly to address the situation. First, you may want to check the return policy on the website to understand the steps required for returning an item. Typically, many online retailers, including Hotfootshoes.com, allow returns within a specified time frame if the item is in its original condition, unworn, and includes all original packaging and tags. You will likely need to initiate the return process by locating the necessary forms or instructions on the website. It is important to follow their guidelines to ensure a smooth return experience. After sending back the wrong item, you should consider placing a new order for the correct item as soon as possible to avoid any sizing or stock issues. In case you have specific questions about your order or need assistance, you may want to refer to the customer service section of the Hotfootshoes.com website where you can find relevant information on how to contact them. This way, you can get the help needed to resolve your situation effectively.
Answered Oct 8th 2025

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