Can I exchange a purchased item for a different size/color?
Yes, at Hotfoot Shoes, we understand the importance of finding the perfect fit and style. For your convenience, we offer exchanges for purchased items if you require a different size or color. Simply follow our hassle-free exchange process within 30 days of the original purchase. Ensure that the item is in its original condition, unworn, and with all the tags attached. Contact our customer service team via email or phone to initiate the exchange and provide the necessary details. You'll receive instructions on how to return the item, and once we receive and process it, we'll promptly send you the new size or color. Please note that all exchanges are subject to stock availability. For more details and any further inquiries, don't hesitate to reach out to our customer support team.
Answered May 3, 2024
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