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What should I do if I receive the wrong item?

Asked 4 months ago
If a customer receives the wrong item from Homerunmonkey.com, the first step is to review the packaging and the order confirmation to ensure that a mistake has indeed occurred. It is important to verify that the item received does not match what was ordered. In cases where the item received is incorrect, customers should seek to resolve the issue promptly. Typically, this process involves visiting the current web page of Homerunmonkey.com to find the appropriate guidelines for returning or exchanging items. The return policy may outline specific steps on how to initiate a return or request an exchange. It may also provide information about any required forms, return shipping instructions, and time frames for processing the return or exchange. If the product was damaged in transit or does not match the order specifications, customers should document the issue with photographs if necessary. This documentation can be helpful in facilitating the return process. Overall, following the established return procedures communicated by Homerunmonkey.com will help in effectively resolving any issues related to incorrect items received.
Answered Aug 9th 2025

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