What is the process for exchanging an item?

To exchange an item purchased from Homerunmonkey.com, customers can initiate the process by contacting our customer service team. They will provide further instructions on how to return the item and receive a replacement. Items must be unused, in their original packaging, and within the specified return period. Once the return is processed, customers can choose a replacement item of equal or lesser value. Any price difference will be refunded or charged accordingly. We strive to make the exchange process as seamless as possible for our customers to ensure they receive the product that best meets their needs.