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Homelite Customer FAQ

Top Answers & How-to Guides

How do I Contact Homelite Customer Service?

The question we are asked most often is about how to talk to Homelite customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Homelite customer service, get an answer now.

Recent Homelite Customer Questions

I can’t find the chain adjustment screw on my Homelite timberman 45 chainsaw

The chain adjustment screw on a Homelite Timberman 45 chainsaw is generally located near the blade. To find it, you would look near the base of the chainsaw blade where it connects to the chainsaw body. There should be two nuts and a screw. The screw in the middle is the chain adjustment screw which you can adjust to tighten or loosen your chainsaw blade. Make sure you always do this with the chainsaw turned off and safely secured. If you're still having trouble locating it, it may be best to refer to your user manual for specific details.
Asked Mar 29, 2024 7:10 PM

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Purchasing Information

Where can I purchase Homelite products?

Homelite products are available at many retailers, including major chains like Home Depot and Lowe's, as well as online...

What is the return policy for Homelite products?

Homelite products usually allow returns within thirty days if they are unused and in original condition with all accessories....

Can I order Homelite products directly from the company?

Homelite products cannot be purchased directly from the company but are available through authorized retailers. These include...

Warranty and Support

Are Homelite products covered by a warranty?

Homelite products typically come with a limited warranty that covers manufacturing defects for two to three years, though...

What should I do if my Homelite product needs servicing?

When a Homelite product requires servicing, first check if it is still under warranty and gather necessary documents like proof...

Are there special maintenance tips for operating Homelite products?

Regular maintenance of Homelite products is crucial for optimal performance and longevity. This includes reading the owner's...

User Manuals and Parts

Can I find user manuals for Homelite products online?

User manuals for Homelite products are available online on their website, where users can search by model or category. This...

Are parts and accessories available for Homelite products?

Homelite does provide a range of parts and accessories for their outdoor power products. These can typically be found at...

How can I find replacement parts for my Homelite tools?

To find replacement parts for Homelite tools, start with the official Homelite website's product support section, where...

Product Compatibility

Can I use aftermarket parts with Homelite products?

Using aftermarket parts in Homelite products might save costs, but it can cause performance issues and may void warranties....

Are Homelite products environmentally friendly?

Homelite creates products with environmental sustainability in mind, including electric and battery-powered tools that minimize...

Customer Engagement

Does Homelite offer a rewards program for loyal customers?

Homelite does not currently have a dedicated rewards program for loyal customers, but they frequently offer promotions on their...

What safety features are included in Homelite's products?

Homelite's products include various safety features like safety switches to prevent accidental starts, guard systems to protect...

Can I share my feedback or suggestions about Homelite products?

Customers are encouraged to provide feedback and suggestions about Homelite products. Although there is no specific method...
We look to the Homelite issues that customers have reported to GetHuman to decide which questions are the most common and how much time to spend researching how to solve them.
Homelite issues reported to GetHuman

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