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HomeX Customer FAQ

Top Answers & How-to Guides

How do I Contact HomeX Customer Service?

The question we are asked most often is about how to talk to HomeX customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about HomeX customer service, get an answer now.

Recent HomeX Customer Questions

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Technician Qualifications

What qualifications do your technicians have?

HomeX technicians generally possess a range of relevant certifications, licenses, and degrees in fields like plumbing and...

Are your services available nationwide?

HomeX offers various services that may not be available everywhere. While some services span nationwide, others are restricted...

Booking and Appointment

How do I request a repair service?

To request a repair service from HomeX, visit their official website for service details and a request form. Fill out your...

Can I book emergency repairs with HomeX?

HomeX provides services for emergency repairs, focusing on urgent home issues. The specifics, including types of emergencies...

How can I cancel or reschedule my appointment?

To cancel or reschedule an appointment with HomeX, users should refer to the booking instructions or confirmation email for...

Is there a mobile app for scheduling services?

HomeX does not have a dedicated mobile app for scheduling services, but users can visit their mobile-friendly website through a...

Payment and Pricing

What is the pricing structure for HomeX services?

HomeX's pricing structure varies by service, with flat fees for specific jobs and hourly rates for complex tasks. They may also...

How can I change my payment method?

To change your payment method with HomeX, log into your account and access the billing section in your settings. You can then...

Is there a subscription fee for HomeX services?

HomeX service fees can vary based on the type of service; some require subscriptions while others do not. It is essential to...

Service Tracking and Support

How can I track the status of my service request?

To track a service request with HomeX, customers can log into their accounts on the website to view updates and details. They...

What should I do if my issue is not resolved?

If an issue with HomeX remains unresolved, reviewing past communications is advisable. Documenting interactions can clarify...

Services Offered

Do you offer any guarantees on your work?

HomeX offers various guarantees on their services to assure customers of the quality of their work. The exact details depend on...

What services does HomeX offer?

HomeX provides a wide range of services to assist homeowners with repairs and maintenance, covering plumbing, electrical work,...

Do you provide warranty services?

HomeX generally includes warranty services with their solutions, which may vary by service type and terms. Warranties are...

What types of home issues do you cover?

HomeX provides services for a variety of home issues, including plumbing, electrical, heating, cooling, appliance repairs, and...

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