What happens if the item I purchased is damaged or faulty?

If the item you purchased from HomeRun.com is damaged or faulty, we've got you covered! We understand that receiving a faulty product can be disappointing, which is why we have a hassle-free return and refund policy. Simply contact our customer support team within 14 days of receiving the item and provide details about the issue. We may request some supporting documentation, such as photos or videos of the damage or fault. Rest assured, our dedicated team will work swiftly to resolve the issue. Depending on the circumstances, we will either offer a replacement, a repair service, or a full refund, including any shipping costs incurred. Your satisfaction is our top priority, and we aim to make the returns process as smooth as possible.