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HomeGoods Customer FAQ

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What is HomeGoods's Phone Number?

The question we are asked most often is about how to talk to HomeGoods customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent HomeGoods Customer Questions

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Product Information

What types of products does HomeGoods carry?

HomeGoods offers a wide assortment of products to improve home aesthetics, including furniture like sofas and tables, home...
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Can I find furniture at HomeGoods?

HomeGoods boasts a wide range of furniture options, including accent chairs and tables. Their inventory frequently changes, so...
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Returns and Exchanges

Can I return items to HomeGoods without a receipt?

HomeGoods generally allows returns without a receipt, but policies can differ by location. Identification may be required, and...
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What is HomeGoods' return policy?

HomeGoods allows returns within thirty days of purchase, with receipts preferred for a smooth process. Items must be in...
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What should I do if I receive a damaged item from HomeGoods?

In the event of receiving a damaged item from HomeGoods, customers should evaluate the damage and document it with photos. They...
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Shopping Options

Does HomeGoods offer online shopping?

HomeGoods emphasizes an in-store shopping experience rather than online shopping. They provide a range of home decor items that...
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Does HomeGoods offer a price match guarantee?

HomeGoods does not have a formal price match policy, meaning they do not guarantee to match competitor prices. However, they...
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How do HomeGoods prices compare to other home good retailers?

HomeGoods offers competitive pricing on a wide range of home decor and furniture, often lower than traditional retailers. Their...
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Customer Support

Is there a loyalty program for HomeGoods customers?

HomeGoods does not have a standard loyalty program, but focuses on delivering value through low prices and unique items....
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What safety measures are in place in HomeGoods stores?

HomeGoods emphasizes safety for customers and employees through cleaning routines, staff training on safety procedures, and...
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Are gift cards available for purchase at HomeGoods?

HomeGoods provides gift cards that make excellent presents for those interested in home decor. These cards are available in...
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How can I find the nearest HomeGoods store?

To locate the nearest HomeGoods store, users can use the store locator on the HomeGoods website by entering their zip code or...
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Store Operations

How often does HomeGoods receive new inventory?

HomeGoods receives new inventory regularly, often several times a week, resulting in a constantly changing selection of home...
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Can I place items on hold at HomeGoods?

HomeGoods typically does not allow items to be placed on hold due to their unique and limited-stock items. To secure desired...
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Are there specific store hours for HomeGoods?

HomeGoods does not have uniform store hours; they vary by location. Most stores are generally open from around 9:30 A.M. to...
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