What is the return policy?

Our return policy at Hollywoodtoysandcostumes.com is designed to ensure customer satisfaction. We understand that sometimes items may not meet your expectations or there may be issues with your purchase. If you are not completely satisfied with your order, we offer a hassle-free return process. To be eligible for a return, the item(s) must be in their original condition, unopened, and unused. They should also be returned within 30 days of the purchase date. Please note that some products, such as costumes, are final sale and cannot be returned for hygiene reasons. To initiate the return process, simply contact our customer service team, providing your order details and reason for the return. They will guide you through the process and provide a return authorization if applicable. Once we receive and inspect the returned item(s), we will issue a refund accordingly. Please allow up to 7 business days for your refund to be processed. For more detailed information about our return policy, please refer to our Returns & Exchanges page on our website. We strive to make your shopping experience at Hollywoodtoysandcostumes.com enjoyable and worry-free.