Can I cancel or modify an order?
Asked 6 months ago
Yes, you can cancel or modify an order at Hollywoodtoysandcostumes.com, provided it meets certain criteria and is within the specified timeframe. If you wish to cancel an order, it must be done before it has been processed and shipped. To initiate a cancellation or modification, you need to contact our customer support team as soon as possible, preferably within 24 hours of placing the order. Please have your order number ready when reaching out to us. We understand that circumstances may change, and we will do our best to accommodate your request. However, please note that once an order has been shipped, it cannot be canceled or modified. In such cases, you may need to explore our return and exchange policy.
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