What is Hodinkee's return policy?

Hodinkee has a comprehensive return policy to ensure customer satisfaction. If you are unsatisfied with your purchase, you may return it within 14 days of receipt for a full refund, excluding any shipping charges. The item must be returned in its original condition, unworn and undamaged, with all original tags and packaging intact. To initiate a return, you need to contact Hodinkee's customer service team to obtain a Return Authorization Number. Please note that certain items, such as personalized or pre-owned watches, may not be eligible for return or are subject to specific return conditions. Hodinkee strives to provide a seamless return experience, ensuring their customers are completely content with their purchase.