Are there any restrictions on returns or exchanges?

Yes, there are certain restrictions on returns or exchanges at Hockeymonkey.com. Products must be returned within 30 days of the purchase date and must be in new, unused condition with all original packaging. Protective equipment, including skates, helmets, and cups, cannot be returned for sanitary reasons. Additionally, custom or personalized items and any items marked as final sale are not eligible for returns or exchanges. To initiate a return or exchange, customers must obtain a Return Merchandise Authorization (RMA) number from Hockeymonkey.com's customer service. Return shipping costs are the responsibility of the customer, unless the return is due to an error on the part of Hockeymonkey.com. Overall, customers should review the full return policy on the website for complete information and instructions.