What is your return policy?

Asked a year ago
Our return policy at Hobbypartz.com is designed to ensure complete customer satisfaction. We understand that sometimes the product may not meet your expectations or you may receive a defective item. In such cases, we offer a hassle-free return process. To initiate a return, simply contact our customer service within 30 days of receiving your order. We will provide you with a return authorization number and detailed instructions. Please note that the item should be in its original condition and packaging. Once we receive the returned product, we will inspect it and process a refund or exchange accordingly. Customers are responsible for the return shipping costs, except in cases where the item received is defective or damaged. For more information, please consult our detailed return policy on our website. Your satisfaction is our top priority, and we strive to make the return process as smooth as possible for you.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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