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Hikingboots.com Customer FAQ

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What is Hikingboots.com's Phone Number?

The question we are asked most often is about how to talk to Hikingboots.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Return and Exchange Policies

What is the return policy for hiking boots?

Hikingboots.com has a customer-friendly return policy typically allowing returns within about thirty days, provided the boots...
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Can I return or exchange boots if they don't fit properly?

Hikingboots.com offers a customer-friendly return and exchange policy for boots that do not fit right. Typically, customers can...
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What is the return shipping process for hiking boots?

The return shipping process for hiking boots from Hikingboots.com involves reviewing the return policy, logging into your...
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Choosing the Right Boots

What are the most important features to consider when buying hiking boots?

When shopping for hiking boots, it is essential to consider fit, terrain type, material, waterproofing, tread for traction,...
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Are there specific brands recommended for certain hiking terrains?

When selecting hiking boots for different terrains, specific brands are suited for particular conditions. Merrell and Salomon...
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How do I choose the right hiking boot size?

When selecting the proper hiking boot size, it is essential to measure your feet while standing, as they expand. Check the...
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Boot Features and Usage

Can I wear hiking boots for other outdoor activities?

Hiking boots are suitable for various outdoor activities beyond hiking, like camping or light trekking, providing support and...
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Are hiking boots waterproof?

The waterproof quality of hiking boots varies by style and materials used. Many boots on Hikingboots.com feature waterproofing,...
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What are the differences between hiking boots and regular footwear?

Hiking boots are specifically designed for rugged terrains, offering ankle support, traction, and often waterproof materials,...
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Are there any special features for hiking boots designed for cold weather?

Hiking boots designed for cold weather include features like insulation for warmth, waterproof membranes to keep moisture out,...
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Breaking In New Boots

What is the recommended break-in period for hiking boots?

The break-in time for hiking boots typically spans two to three weeks, depending on materials and style. Short outings or home...
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What are the best practices for breaking in new hiking boots?

To break in new hiking boots effectively, it is important to start slowly by wearing them indoors before transitioning to short...
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Boot Care and Maintenance

How often should I replace my hiking boots?

Hiking boots should typically be replaced every six months to one year for regular hikers, while less frequent users can...
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How should I clean and care for my hiking boots?

To maintain hiking boots, clean off dirt right after hikes using a soft brush or damp cloth with mild soap, avoiding harsh...
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