What is your return policy on helmets?

Helmet City has a comprehensive return policy aimed at ensuring customer satisfaction. While each return is assessed on a case-by-case basis, the general guideline stipulates that customers are allowed to return helmets within a specific time frame from the date of purchase. Typically, this period is around thirty days. It is important for customers to ensure that the helmets being returned are in their original condition, which means they should be unworn and undamaged, accompanied by all original packaging and tags. In cases where a helmet was purchased with a specific promotion or discount, additional terms may apply. For instance, clearance items or promotional discounts could have stricter return conditions. It is also advisable for customers to retain receipts or order confirmations, as these documents may be required to process a return. In some instances, such as incorrect sizing or product defects, Helmet City provides options for exchanges. It is best for customers to check the specific return policy detailed on the Helmet City website for any updates or particular stipulations that may be relevant. For the most accurate and up-to-date information regarding the return policy, customers are encouraged to consult the current web page, which usually contains all pertinent details, including any forms required for processing returns. This way, customers can ensure that they are following the necessary steps for a successful return experience.