Can I cancel or change my order?

Yes, you can cancel or change your order on Helenjulia.com. We understand that circumstances may change, and we aim to accommodate our customers' needs. To cancel your order, simply contact our customer support team within 24 hours of placing the order, providing your order details. They will assist you in cancelling the order and arranging a refund if applicable. If you wish to change your order, such as modifying the size or color of an item, please reach out to our customer support team as soon as possible. They will guide you through the process of updating your order and any associated payment adjustments. However, please note that once an order has been shipped, we are unable to make any changes or cancellations.