Can I cancel or modify my order after it has been placed?

Asked a year ago
Yes, you can cancel or modify your order after it has been placed, but there are certain conditions to consider. If you wish to cancel an order, please contact our customer support team as soon as possible. Keep in mind that if your order has already been shipped, it cannot be canceled. However, if the order has not yet been shipped, we will do our best to accommodate your request. For order modifications, such as changing the size or color of an item, please reach out to our customer support team immediately. We will attempt to make the necessary changes if the order has not been processed yet. However, please note that if your order has progressed too far in the fulfillment process, modifications may not be possible.
Jeff Whelpley is the editor / author responsible for this content.
Answered May 3, 2024

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