Health Valley does not handle appointment scheduling or cancellations, as it primarily focuses on food products and health-related items. Typically, the ability to receive a refund after canceling an appointment depends on the specific policies of the service provider you are dealing with, rather than Health Valley itself. It is advisable to review the cancellation policy provided by the organization where the appointment was made. This information is often outlined in the terms and conditions or on the provider's website. If the provider has specific guidelines regarding refunds, you will likely find the policies detailed there. For any further assistance, it might be beneficial to look for contact information directly on the relevant website or service provider's page to get specific answers tailored to your situation.