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HankyPanky.com Customer FAQ

Top Answers & How-to Guides

What is HankyPanky.com's Phone Number?

The question we are asked most often is about how to talk to HankyPanky.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent HankyPanky.com Customer Questions

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Policies

What is the return policy?

HankyPanky.com has an easy return policy that allows customers thirty days to return items in original condition. Items must be...
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What is your privacy policy?

HankyPanky.com prioritizes customer privacy and has a policy outlining information collection, usage, and security measures. It...
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Can I cancel or change my order after it has been placed?

Once an order is placed on HankyPanky.com, there is usually a short timeframe to modify or cancel it. Quick action is required,...
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Shipping and Tracking

How long does shipping take?

Shipping durations from HankyPanky.com depend on the selected method and destination. Standard shipping usually takes five to...
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Can I track my order?

Yes, customers can track their HankyPanky.com orders using a confirmation email that has tracking details after shipping. By...
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What is the status of my order?

You can check your order status at HankyPanky.com by visiting their order tracking section or using the tracking link from your...
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Payments and Discounts

What payment methods do you accept?

HankyPanky.com accepts various payment options, including major credit cards like Visa and MasterCard, and also PayPal for...
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Are there any discounts available?

HankyPanky.com frequently offers discounts and promotions throughout the year, especially during holidays and sales events....
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Do you have a loyalty program?

HankyPanky.com features a loyalty program that rewards customers with points for purchases, offering discounts and exclusive...
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Product Information

What is the sizing chart for your products?

HankyPanky.com offers a detailed sizing chart to assist customers in selecting the right fit for products like panties and...
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Do you offer gift wrapping services?

HankyPanky.com does not provide gift wrapping as a standard service, but their products come in attractive packaging. Customers...
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Are your products machine washable?

Hanky Panky's products generally require special care, particularly those made from lace. Hand washing in cold water is often...
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