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HankyPanky.com Customer FAQ

Top Answers & How-to Guides

What is HankyPanky.com's Phone Number?

The question we are asked most often is about how to talk to HankyPanky.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the status of my order?

To check the status of your order on HankyPanky.com, simply log into your account and navigate to the "Order Tracking" section. There,...
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Shipping and Returns

What is the return policy?

Our return policy ensures customer satisfaction. If you are unsatisfied with your purchase from HankyPanky.com, you may return it within...
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How long does shipping take?

At HankyPanky.com, we offer prompt and reliable shipping for your convenience. The duration of shipping depends on several factors,...
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Can I track my order?

Yes, you can track your order on HankyPanky.com. Once your order is shipped, you will receive a confirmation email with a tracking...
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What is the status of my order?

To check the status of your order on HankyPanky.com, simply log into your account and navigate to the "Order Tracking" section. There,...
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Payment and Discounts

What payment methods do you accept?

We accept various payment methods to provide convenient options for our customers at HankyPanky.com. You can easily make a purchase...
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Are there any discounts available?

Yes, there are discounts available at HankyPanky.com. We want our customers to feel appreciated, so we regularly offer promotions and...
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Sizing and Care

What is the sizing chart for your products?

At HankyPanky.com, we believe in providing our customers with the perfect fit for their lingerie needs. To assist you in finding the...
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Are your products machine washable?

Yes, all our products are machine washable for your convenience. We understand that easy care is important to our customers, so we...
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Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for selected products. When making a purchase on HankyPanky.com, you have the option to add our...
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Privacy Policy

What is your privacy policy?

At HankyPanky.com, we value your privacy and are committed to protecting your personal information. Our privacy policy outlines how...
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Loyalty Program

Do you have a loyalty program?

Yes, at HankyPanky.com, we take pride in rewarding our loyal customers. We understand the value of your continued support, which is...
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Order Changes

Can I cancel or change my order after it has been placed?

Yes, you can cancel or change your order after it has been placed, but only if it has not yet been processed for shipment. We recommend...
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Ask any question you have about HankyPanky.com customer service. We will do our best to get you answers right away.
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