Hanes Clothing Customer FAQ

To return or exchange men’s underwear purchased at Walmart, you should visit the store where you bought them. Ensure you have your receipt and the items in their original packaging. Walmart's return policy typically allows for returns within 90 days of purchase. If you bought them online, you can also initiate a return through your Walmart account. Check Walmart's policies for specific instructions on exchanges or returns for clothing items.

We're sorry for any inconvenience you're experiencing. It seems the product number you've mentioned (#15763) might be discontinued or not currently available on Hanes. Occasionally, Hanes retires certain styles or they may be temporarily out-of-stock. We recommend searching for a similar style, or using Hanes' Bra Finder tool to locate a new match based on your preferences and needs.