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Handlesets.com Customer FAQ

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Product Information

What is a handleset?

A handleset is a door hardware solution combining a handle and a keyed lock, typically used on entry doors for enhanced...
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What is the difference between a single cylinder and a double cylinder handleset?

A single cylinder handleset allows keyless entry from inside, while a double cylinder requires a key on both sides, enhancing...
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Can I use a handleset on an interior door?

Handlesets, while mainly designed for exterior doors for aesthetics and security, can be used on interior doors, although it's...
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What finishes are available for handlesets?

Handlesets.com presents an array of finishes suitable for diverse tastes, including polished brass, satin nickel, oil-rubbed...
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Can I install a handleset on a glass door?

Installing a handleset on a glass door is feasible but requires special hardware designed for glass surfaces. It is crucial to...
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Do handlesets come with all necessary mounting hardware?

Handlesets generally come with most of the essential mounting hardware needed for installation, such as screws and strike...
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Are handlesets compatible with smart home systems?

Handlesets.com sells various handlesets, some of which can be compatible with smart home systems, especially those featuring...
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Purchasing and Policies

Can I rekey my handleset to match my existing key?

Rekeying a handleset to match an existing key is usually feasible, depending on the model. Many handlesets have features for...
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Do handlesets come with a warranty?

Most handlesets from Handlesets.com include a warranty that varies by manufacturer and model. This warranty generally protects...
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What is the return policy for handlesets?

Handlesets.com allows returns within 30 days, provided items are new and in original packaging. Proof of purchase is needed,...
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Maintenance and Care

What should I do if my handleset is not functioning properly?

If a handleset is malfunctioning, inspect it for damage or misalignment, tighten any loose screws, and check the locking...
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How do I maintain my handleset?

To keep your handleset in good condition, regular maintenance is key. This includes wiping it down with a soft cloth, checking...
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Can I change the finish of my handleset?

Altering the finish of a handleset is often complex, as they are usually not made for such changes. A professional refinishing...
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