What is your return policy?

Hammacher Schlemmer offers a hassle-free return policy to ensure customer satisfaction. If you are not completely satisfied with your purchase, we accept returns within 30 days from the date of purchase. To ensure a smooth return process, please make sure the product is in its original condition with all the accessories and packaging. For electronics, we require all data to be removed before returning. To initiate a return, you can contact our knowledgeable customer service team who will guide you through the process and provide a prepaid shipping label for your convenience. Once we receive the returned item, we will issue a refund to your original form of payment within a reasonable time frame. We pride ourselves on our commitment to providing excellent customer service and strive to make the return process as easy and efficient as possible.