How Do I Find Out Why I Am Not Receiving My Magazines from Hgtv?

There is nothing as satisfying as being able to design your home how you want, when you want or to suit your taste. The HGTV Magazine offers great decor tips to help you transform your house into your dream home on any budget. Each issue offers you a great deal of expert home decorating ideas and style tips ranging from fabulous interiors to outdoor designs in detailed and easy-to-employ guides. The HGTV magazine currently publishes 10 times annually. If you have not canceled your subscription to HGTV and you are not receiving your magazine, it may be because of the reasons listed below.

Why Am I Not Receiving My HGTV Magazines?

Your first issue should arrive four to six weeks after your subscription or an additional two weeks for delivery outside of the United States. If your magazine is not delivered within this time range, the reasons may include:

• You may have entered the wrong address while making your subscription to the magazine.
• The payment for your subscription may not have been received so your issue would not have been mailed.
• You may have recently changed your address and forgotten to update your profile.
• Your subscription may have expired or has not yet started.
• There may be postal delays that may not have been communicated to you.
• You may have accidentally or intentionally stopped your subscription for a given period.

What to Do About Missed Issues

There may be several reasons why you missed your issue. Here's what you should do.

Step 1: Log Into Your Account and Verify That Your Information Is Correct.

If you changed your address recently, you may have forgotten to update your account information for your new address or maybe you entered the wrong address without noticing. Quickly verify that the information given in your account is correct and up to date.

Step 2: Ensure You Made the Payment for the Issue to the Correct Account

Once you have verified that the information you gave in your account is correct, check to see if you made payment of the correct amount for the issue you were expecting to the correct account as you may have forgotten to make the payment or made payment to the wrong account. If you had not paid for the issue, you can go ahead and pay for it to complete your subscription. If you paid to the wrong account, contact customer care for assistance.

Step 3: Check Your Subscription Status

You may not have completed your subscription so it won't have started. Alternatively, your subscription may have expired and hasn't been updated. In this case, you will have to complete your subscription or update your expired subscription. Also, make sure that you did not accidentally suspend your subscription at any point. If this is the case, you will have to contact customer care for assistance or wait for the suspension to end.

Step 4: Contact Customer Care

Contact customer care to verify that all the information you have entered has been updated or changed as required. If none of the above was the problem, report the missed issue online and HGTV magazine will extend your subscription to compensate for the missed issue.