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HBO Shop Customer FAQ

Top Answers & How-to Guides

What is HBO Shop's Phone Number?

The question we are asked most often is about how to talk to HBO Shop customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for your convenience! Whether you're purchasing a gift for a Game of Thrones fanatic or a die-hard...
Ask any question you have about HBO Shop customer service, get an answer now.
Contact HBO Shop customer service

Ordering

How can I place an order?

To place an order on HBO Shop, simply browse our website and add desired items to your cart. Once you have selected all your items,...
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What payment methods are accepted?

The HBO Shop accepts various convenient payment methods for ultimate flexibility and ease. We strive to ensure hassle-free transactions...
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How long does it take to process an order?

Our goal at HBO Shop is to process and ship your order as quickly and efficiently as possible. Typically, it takes around 1-2 business...
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Can I track the status of my order?

Yes, you can track the status of your order. Once your order has been processed and shipped, you will receive an email containing a...
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Can I cancel or make changes to my order?

Yes, you can cancel or make changes to your order, but it is important to act quickly. In order to cancel your order, you must contact...
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Returns

What should I do if I receive a damaged item?

If you receive a damaged item from the HBO Shop, please contact customer service as soon as possible to report the issue. Make sure...
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What is the return policy?

Our return policy at the HBO Shop ensures customer satisfaction. If for any reason you are not completely satisfied with your purchase,...
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About

What is the HBO Shop?

The HBO Shop is an official online store that offers fans a wide range of merchandise and collectibles related to popular HBO series...
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Shipping

Do you offer international shipping?

Yes, we offer international shipping to select countries. At HBO Shop, we want to ensure that fans from all around the world can enjoy...
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Promotions

Are there any discounts or promotions available?

Yes, HBO Shop offers various discounts and promotions to its customers. We frequently provide special deals and discounts on select...
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Sizing

What is the sizing chart for apparel?

The HBO Shop offers a comprehensive sizing chart for all apparel items to ensure the perfect fit. Our sizing chart is designed to assist...
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Services

Do you offer gift wrapping services?

Yes, we offer gift wrapping services for your convenience! Whether you're purchasing a gift for a Game of Thrones fanatic or a die-hard...
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Help me with my HBO Shop customer service issue

Ask any question you have about HBO Shop customer service. We will do our best to get you answers right away.
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