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What should I do if I receive a damaged item?

Asked 5 months ago
If an individual receives a damaged item from Gymshark, there are several steps that can be taken to address the situation. First, it is important to carefully inspect the item and take clear photographs of the damage. This documentation can be helpful for reporting the issue. The next step is to visit the Gymshark website and navigate to the customer service or support section. Here, one can find information regarding returns, exchanges, and how to report a damaged item. Typically, there is a process in place that allows customers to submit their concerns, including providing details about the order and uploading any relevant images of the damage. Gymshark usually aims to respond promptly to customer inquiries and resolve issues effectively. If a return or exchange is necessary, the website will also provide guidance on how to complete the return shipping process. Familiarizing oneself with the return policy can offer clarity on time frames and conditions for returning the damaged item. Ultimately, following the outlined procedures will help ensure a satisfactory resolution to the issue.
Answered Jul 17th 2025

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