What is your return policy?
Asked a year ago
Our return policy at Guttenplan's is designed to ensure customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 30 days of the original purchase date. The item must be in its original condition, unused, and in the original packaging. We require a valid receipt or proof of purchase for all returns. Refunds will be issued in the original form of payment, excluding any shipping charges. Please note that certain items such as personalized or customized products may not be eligible for return. If you have any further questions or need assistance with a return, please contact our customer service team who will be happy to assist you. We value your shopping experience with us and strive to make the return process as convenient as possible.
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