What is your return policy?

Our return policy at Greatpuzzleshop.com is designed to ensure customer satisfaction. If you receive a damaged or defective puzzle, please contact our customer service team within 7 days of receiving your order. We will promptly arrange for a replacement or refund, depending on your preference. Additionally, if you're not completely satisfied with your puzzle for any reason, you can return it within 30 days of purchase for a full refund. The item must be in its original condition and packaging. Please note that return shipping costs are the responsibility of the customer, unless the return is due to an error on our part. At Greatpuzzleshop.com, we strive to provide a seamless shopping experience and guarantee your satisfaction with every purchase.