© GetHuman Inc.

Greatmats.com Customer FAQ

Top Answers & How-to Guides

What is Greatmats.com's Phone Number?

The question we are asked most often is about how to talk to Greatmats.com customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
Ask any question you have about Greatmats.com customer service, get an answer now.
Contact Greatmats.com customer service

Recent Greatmats.com Customer Questions

Help me with my Greatmats.com customer service issue

Product Information

What types of flooring does Greatmats offer?

Greatmats provides an extensive range of flooring types, including foam tiles, rubber, vinyl, and sports flooring for both...
Read more

Are samples available for Greatmats products?

Greatmats does provide product samples for customers to assess quality and suitability before buying. Samples allow customers...
Read more

Can I request custom sizes for flooring products?

Greatmats.com provides a range of flooring products, many of which can be customized to meet specific size requirements. Custom...
Read more

Does Greatmats have a commercial flooring line?

Greatmats provides an array of commercial flooring options suitable for various business applications. Their products focus on...
Read more

What are the benefits of choosing Greatmats flooring?

Choosing Greatmats flooring offers numerous benefits, including versatility for different applications, high-quality materials...
Read more

Installation and Maintenance

How can I find the right flooring for my project?

Choosing the right flooring involves evaluating the space's intended use, the materials available like foam and rubber,...
Read more

Do you offer installation services for your flooring?

Greatmats.com does not provide installation services but offers flooring designed for easy DIY installation. Installation...
Read more

How do I care for and maintain my flooring?

Maintaining Greatmats.com flooring involves regular cleaning, such as sweeping and damp mopping with mild detergent, while...
Read more

How can I find installation guides for your products?

Greatmats.com offers installation guides on individual product pages, found in the product information section. They provide...
Read more

Returns and Warranties

What is the return policy for flooring orders?

Greatmats.com has a customer-friendly return policy for flooring, allowing returns typically within thirty days if products are...
Read more

Is there a warranty for Greatmats products?

Greatmats provides warranties on many products, covering defects in materials and craftsmanship. The specifics, including...
Read more

What should I do if my order arrives damaged?

If an order from Greatmats.com arrives damaged, it is vital to act quickly. Inspect the packaging and items, take photos, and...
Read more

Order and Payment

What payment methods are accepted?

Greatmats.com accepts major credit cards like Visa, MasterCard, American Express, and Discover, along with digital wallets like...
Read more

How can I track my order from Greatmats?

To track an order from Greatmats, customers usually receive a confirmation email with a tracking number. By entering this...
Read more

Does Greatmats ship internationally?

Greatmats.com generally serves customers in the United States but may offer international shipping based on specific...
Read more

Are there any special offers for bulk orders?

Greatmats.com typically has competitive pricing and special promotions for bulk orders, offering volume discounts for larger...
Read more
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!