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What should I do if my ride is delayed?

Asked 2 months ago
If a ride is delayed while using services associated with Grabguard.com, there are several steps you can take to manage the situation. First, ensure that you have a stable internet connection and check the application's status. Often, the app will provide updates regarding the driver's estimated time of arrival. If the delay is significant, you may want to consider reaching out to the driver directly through the app to gain more clarity on their location and expected arrival time. Additionally, it is helpful to remain aware of any notifications or alerts sent by the platform, as these can provide real-time information about your ride. If the delay causes inconvenience, you could explore alternative transportation options available in your area. When in doubt, checking the current web page for any contact information or support options may offer further assistance in resolving the issue. Being patient and prepared can make a delayed ride a little easier to manage.
Answered Oct 17th 2025

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