What if I left something in a Grabguard vehicle?
If you have accidentally left an item in a Grabguard vehicle, we understand your concern. We prioritize customer satisfaction and strive to assist you in retrieving your belongings. To recover your lost item, you can follow a simple procedure. First, access the Grabguard app and navigate to the "Help" section. Locate the "Lost Item" option and provide details about the item and trip, including the vehicle's license plate number. Our support team will then connect with your driver to check if the item was left behind. If found, we will coordinate with you to arrange for its return. However, please note that Grabguard is not responsible for any lost or damaged belongings. Hence, we recommend checking the vehicle before exiting to avoid such situations.
Answered Nov 2, 2023
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