What is GourmetGiftBaskets.com's return policy?

At GourmetGiftBaskets.com, we strive for 100% customer satisfaction. We understand that occasionally, a gift might not meet your expectations. Therefore, we offer a flexible return policy. If you are not completely delighted with your purchase, please contact our customer service within 14 days of receipt. We will work with you to ensure a hassle-free return or exchange. To be eligible for a return, the item must be in its original packaging, unused, and in the same condition as when received. However, personalized and perishable items cannot be returned unless there was an error on our end. Please note that return shipping costs may apply, except in cases of damaged or defective items. Please refer to our detailed return policy on our website for more information or reach out to our friendly customer service team for assistance.