Can I return or exchange a tea if I don't like it?
Yes, at Golden Moon Tea, we offer a satisfaction guarantee. We understand that everyone's taste preferences may vary, and we want to ensure that you are completely satisfied with your tea selection. If for any reason you are not completely happy with your purchase, we gladly accept returns or exchanges. Simply contact our customer service within 30 days of receiving your order, and we will guide you through the return or exchange process. Please note that returned teas must be in their original, unopened packaging to be eligible for a full refund. We are committed to providing exceptional customer service and want to make sure you find the perfect tea for your palate.
Answered Nov 2, 2023
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