What is Glens Outdoors' return policy?

At Glens Outdoors, we have a customer-friendly return policy to ensure your satisfaction with your purchase. Our return policy allows for returns within 30 days from the date of purchase. To be eligible for a return, items must be unused, in its original packaging, and accompanied by a valid receipt or proof of purchase. Certain items, such as firearms, ammunition, and hazardous materials, are non-returnable due to safety regulations. Additionally, any used or damaged products are not eligible for return. To initiate a return, please contact our customer service team with your order details. Once the return is approved, you will be provided with instructions for shipping the item back to us. Refunds will be issued to the original payment method used for the purchase, typically within 7-10 business days after we receive the returned item. Glens Outdoors is committed to ensuring your satisfaction, and we strive to make the return process as convenient as possible.