What is your return policy?
At Glassesusa.com, we understand that sometimes the frames you order may not meet your expectations. That's why we offer a hassle-free return policy to ensure your satisfaction. If you are not 100% satisfied with your purchase, you can return your glasses within 14 days of receiving them. Our return process is simple and straightforward. Just contact our customer support team, and they will guide you through the return process. Once your returned glasses are received and inspected, we will issue a full refund or provide you with a new pair if you prefer. Please note that prescription lenses cannot be refunded, but we will be happy to offer store credit towards a different pair. Rest assured, we are committed to making your shopping experience with us risk-free and enjoyable.
Answered Nov 2, 2023
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