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What is your return policy?

Asked 2 years ago
Geniuseshop.com has a clear and customer-friendly return policy designed to address various customer needs. Typically, items can be returned within a specified time frame, often ranging from thirty to sixty days after purchase. To be eligible for a return, items must generally be in their original condition, unused, and in the original packaging, complete with all accessories and tags. Customers often need to provide proof of purchase, like a receipt or order confirmation, when initiating a return. Geniuseshop.com may offer options for exchanges or refunds, depending on the reason for the return and the condition of the item. In cases of damaged or defective products, customers may be entitled to a full refund or replacement. To ensure that customers have the most accurate and up-to-date information, it is advisable to review the return policy directly on the Geniuseshop.com website. This will provide specific details and guidance on how to process a return, as well as any potential exclusions or special terms that may apply.
Answered Oct 2nd 2025

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