What should I do if I receive a defective product?
Asked a year ago
If you receive a defective product from Gazelle.com, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the problem and provide a replacement or refund if necessary. It is important to provide detailed information about the defect and any supporting documentation, such as photos or videos, to expedite the process. We are committed to ensuring our customers are satisfied with their purchases and will do our best to make it right.
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