What should I do if I receive a defective product?

Asked 6 months ago
If you receive a defective product from Gazelle.com, please contact our customer service team as soon as possible to report the issue. We will work with you to resolve the problem and provide a replacement or refund if necessary. It is important to provide detailed information about the defect and any supporting documentation, such as photos or videos, to expedite the process. We are committed to ensuring our customers are satisfied with their purchases and will do our best to make it right.
Answered Mar 9, 2024

Need further help?

Type out your followup or related question and we will get you an answer right away.

Need to call Gazelle.com?

If you need to call Gazelle.com customer service, now that you have the answers that you needed, click the button below. You can either call them on your phone or use our free AI-powered phone to dial for you, get a rep for you, and more.
Call Gazelle.com

Gazelle.com

Find a list of many popular Gazelle.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Gazelle.comGazelle.com Customer Service FAQAsk a Question
Was this page helpful?
Thank you and please share!
Thank you and please share!
Needs work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!