Which Body Shops Does GAINSCO Allow Me to Use?
GAINSCO covers your repair expenses when you file a claim. You are free to choose any local body shop. Make sure to provide the details of the repair facility to the insurance company. A claims representative will soon get in touch with you to appraise your vehicle. You can provide the written estimate to the body shop.
GAINSCO provides exclusive auto insurance services. The insurance company specializes in minimum-limits policies for high-risk drivers. You can expect the company to handle repair costs if your car gets into an accident or suffers damages.
Once you receive the necessary medical attention, you have to file your claim with the company. It is recommended to do this at the earliest to receive the claims settlement faster. You can file your claim through the official website or mobile app.
The next step is to take your vehicle for repairs. There are no particular GAINSCO approved-body shops. The company allows policyholders to choose any repair shops to prioritize customer convenience. A claims representative and adjuster will give you an estimate after appraising your car.
Informing GAINSCO About the Details of Your Body Shop
You are free to select any repair facility that meets your needs and preferences. However, you must have the claims representative appraise your car and give you a written estimate.
Then, provide the reviewed estimate to your repair shop. If you skip informing the company about the body shop you choose, you cannot claim the damages.
The insurance company makes the process easy for policyholders to avoid any hassles. You can mention the details of the repair shop to the claims department while filing your claim.
Follow the below steps to inform the company:
- Visit the official website.
- Go to the "Customers" tab and click on "Report a Claim."
- Now, click on "Log in to my GAINSCO policy."
- Enter your username or email address and password to access your account.
- Mention your policy number and agent's name.
- Provide the incident details, including the date, time, location, vehicle details, and people involved. If you already filed a claim, you can skip this step.
- Now, enter the details of the body shop you would like to use for the repairs. Mention the name of the facility and address.
- Submit the information to complete your filing process.
Follow Up
A claims representative will contact you to gather additional information about the damages. They may ask you to send the pictures of the damages for a virtual appraisal. If the damages are more extensive, they may conduct an in-person appraisal.
Then, the repair facility and your claims representative work together while your car undergoes repairs. If the body shop finds any additional damages that are not included in the estimate, they will reach out to the insurance company before repairing it.
You can also contact customer service to receive additional information on your appraisal.
Are You Facing Any Issues?
You can find a suitable body shop according to your convenience. If your coverage includes rental reimbursement, GAINSCO covers the expenses of a rental car while your vehicle is getting repaired. The company also delivers your car to the repair shop at your request.
If you face an issue at any stage of the process, you can contact the company through customer service. They can also answer any queries regarding your claim. Ensure to have the necessary documents and information handy.
A live representative is available from 8 AM to 5 PM (EST).
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