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Fuelman Customer FAQ

Top Answers & How-to Guides

What is Fuelman's Phone Number?

The question we are asked most often is about how to talk to Fuelman customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What is the process for setting up a Fuelman account?

Establishing a Fuelman account involves visiting their website, initiating the application process, and providing essential...

Can I use my Fuelman account for maintenance services?

Fuelman accounts primarily handle fuel management, but some programs might include maintenance services. Users should examine...
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Recent Fuelman Customer Questions

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Fuelman Card Information

What types of fuel cards do you offer?

Fuelman has several fuel card options to suit different business needs, including the widely accepted Fuelman Fleet Card for...
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Can I use my Fuelman card at all gas stations?

The Fuelman card is primarily meant for use at specified stations within the Fuelman network, which includes certain major...
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Are there any fees associated with Fuelman cards?

Fuelman cards may have several fees, including monthly service fees, transaction fees for certain purchases, and charges for...
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What should I do if I lose my Fuelman card?

If a customer loses their Fuelman card, they should act quickly to safeguard their account. They should first search for the...
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Program Details

How does the Fuelman program work?

The Fuelman program aids businesses in managing fuel expenses by offering various solutions for fleet operators. It enables...
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Do you offer discounts or rewards for using Fuelman?

Fuelman offers various benefits to help businesses manage fuel costs, such as competitive pricing, potential rebates, and...
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What is your policy on fuel theft?

Fuelman takes fuel theft very seriously and employs various strategies to combat it, including monitoring tools and...
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Account Management

What is the process for setting up a Fuelman account?

Establishing a Fuelman account involves visiting their website, initiating the application process, and providing essential...
Read more

Can I use my Fuelman account for maintenance services?

Fuelman accounts primarily handle fuel management, but some programs might include maintenance services. Users should examine...
Read more

Can I set spending limits on my account?

Fuelman allows account holders to establish spending limits, which assist in controlling fuel costs and preventing unauthorized...
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Tracking and Reporting

How can I track my fuel expenses?

To effectively track fuel expenses, Fuelman offers tools like the Fuelman card system for real-time purchase recording and an...
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What kind of reporting tools are available with Fuelman?

Fuelman provides a range of reporting tools to assist users in monitoring fuel management activities, beneficial for fleet...
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Mobile and Technology

Is there a mobile app for Fuelman services?

Fuelman has a mobile app that allows fleet management by providing access to account information, fuel transaction monitoring,...
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Is there a customer loyalty program?

Fuelman does not offer a traditional customer loyalty program, but their program provides various benefits that reward users...
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How often do you update your network of gas stations?

Fuelman frequently refreshes its network of gas stations to present customers with diverse fueling options. Updates depend on...
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