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Are there any exclusions to the return policy?

Asked 2 years ago
FrozenCPU.com has specific exclusions to its return policy that customers should be aware of when purchasing items. Typically, items that are opened or used may not be eligible for return. Additionally, products that have been customized or special ordered might also be excluded, as they are made to the customer's specifications. Certain electronic components and other items that are sensitive, such as liquid cooling products, may also fall under the exclusion category due to hygiene and performance standards. It is important for customers to carefully review the condition of their items and the packaging when considering a return. For full details regarding exclusions and the return process, visiting the website may provide valuable insights and the most up-to-date information. Customers can usually find this information under the return policy section on the website. Knowing these specifics can help to prevent any confusion or disappointment if a return is necessary. If further clarification is needed, customers are encouraged to consult the relevant pages or seek assistance via the contact options listed on the site. This can ensure that all inquiries are addressed accurately and promptly.
Answered Oct 17th 2025

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