What is the return policy at Franklyn's Bay?

At Franklyn's Bay, we strive to ensure your satisfaction with every purchase. Our return policy allows you to return any products within 30 days of purchase for a full refund or exchange. We accept returns for both online and in-store purchases. To be eligible for a return, the item must be in its original condition with all tags and packaging intact. Please note that certain products, such as perishable items or personalized items, may not be eligible for return due to hygiene or customization reasons. To initiate a return, simply bring the item and your original receipt or order confirmation to any of our store locations, or contact our customer service team for assistance with online returns. Your refund will be processed within 5 business days of receiving the returned items.