What is your return policy?

Our return policy at Fragranceup.com is designed to ensure our customers' satisfaction. We offer a hassle-free return process for any products that don't meet your expectations. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery for a full refund or exchange. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain items, such as personalized or final sale items, may not be eligible for returns. To initiate a return, simply contact our customer service team, and they will provide you with further instructions and a return shipping label. We strive to make your shopping experience with us worry-free and enjoyable.