What if my product arrives damaged?
Asked a year ago
If your product arrives damaged, don't worry! At Fragranceup.com, we understand that accidents can happen during shipping. We have a dedicated support team that is ready to assist you in resolving this issue. Simply reach out to our customer service within 48 hours of receiving your damaged item. We may require photographic evidence of the damage for our records and insurance purposes. We will then work quickly to find the best solution for you, which may include a replacement or refund, depending on the circumstances. Your satisfaction is our priority, and we strive to make sure you receive your products in perfect condition.
Need further help?
Type out your followup or related question and we will get you an answer right away.
Similar Questions
Need to call Fragranceup.com?
If you need to call Fragranceup.com customer service, now that you have the answers
that you needed, click the button below. You can either call them on your phone or use our
free AI-powered phone to dial for you, get a rep for you, and more.
Call Fragranceup.comFragranceup.com
Find a list of many popular Fragranceup.com questions with answers or step by step guides on our FAQ page below. Or ask a whole new question and get an answer right away.
Call Fragranceup.comFragranceup.com Customer Service FAQAsk a QuestionWas this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!