What is your return policy?
Our return policy at Folica.com is designed to ensure customer satisfaction. If, for any reason, you are not completely happy with your purchase, we gladly accept returns within 30 days of receipt. To be eligible for a return, the products must be in their original condition, unused, and in their original packaging. We do not accept returns on final sale or clearance items. To initiate a return, simply contact our customer service team with your order details, and they will provide you with a return authorization number. Once we receive the returned items, we will process your refund within 5-7 business days. Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs. For more detailed information, please refer to our Return Policy page on our website.
Answered Nov 2, 2023
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