What is your return policy?

Our return policy at Focus Camera ensures customer satisfaction. If you are not completely satisfied with your purchase, you can return it within 30 days of delivery. We offer hassle-free returns for most items, excluding a few categories such as drones and opened software. To initiate a return, simply contact our customer service team, who will guide you through the process and provide you with a return authorization number. Please ensure that the product is in its original condition with all accessories and packaging intact. Once we receive the item, a refund will be issued to your original payment method within a few business days. At Focus Camera, we strive to make your shopping experience as convenient and worry-free as possible.