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Five Four Club Customer FAQ

Top Answers & How-to Guides

What is Five Four Club's Phone Number?

The question we are asked most often is about how to talk to Five Four Club customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.
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Recent Five Four Club Customer Questions

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Clothing Information

What type of clothing do you offer through your subscription?

Five Four Club provides a variety of men's apparel through its subscription service, including casual wear, shirts, t-shirts,...

How is my size determined?

Five Four Club determines your size based on your measurements, like chest and waist, along with their sizing chart and...

What if I receive an item that doesn't fit?

If an item from Five Four Club does not fit, members can exchange or return it easily. They should follow the return process on...

How do I choose my preferred styles?

Choosing preferred styles with Five Four Club involves exploring their variety of casual and contemporary options. Evaluating...

Are your clothes eco-friendly or sustainably sourced?

Five Four Club is becoming more focused on sustainability by incorporating eco-friendly practices and responsible sourcing in...

Subscription Details

Are there different membership levels?

Five Four Club has only one membership option which offers a monthly curated selection of clothing tailored to individual...

How often do I receive new clothing?

Five Four Club typically provides members with new clothing every month, featuring a curated selection of stylish items...

Do you offer gift subscriptions?

Five Four Club offers gift subscriptions that serve as a charming present for fashion enthusiasts. Recipients typically receive...

Do you have a loyalty program?

Currently, Five Four Club does not offer a formal loyalty program but focuses on enhancing customer experience. Members enjoy a...

Can I skip a month or cancel my membership?

Yes, members of Five Four Club can skip a month or cancel their membership anytime, offering great flexibility. It is wise to...

Returns and Issues

What should I do if I receive a damaged item?

If an item from Five Four Club arrives damaged, quickly address it by checking their return policy online. Document the damage...

What is your return policy?

Five Four Club's return policy allows customers to return unworn and unwashed items within a set timeframe. Items must be in...

Payment and Promotions

Can I find your products in retail stores?

Five Four Club mainly functions through a subscription service and does not usually offer its products in retail locations....

Do you have any promotional offers for new members?

Five Four Club frequently provides promotional opportunities for new members, which might include discounts on the first box...

What payment methods do you accept?

Five Four Club accepts various payment options, such as major credit cards like Visa, MasterCard, American Express, and...
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